Root Cause Analysis
Definition
A systematic investigation technique used to identify the underlying reasons for defects or failures. By addressing root causes rather than symptoms, organizations can implement lasting process improvements.
Related Terms
The fundamental reason behind a defect or failure. Identifying root causes through analysis helps prevent similar defects from recurring in the future, improving overall process quality.
DefectAn imperfection or flaw in a work product where it does not meet its requirements or specifications. A defect in code can lead to a failure when the software is executed.
Quality AssuranceA set of activities focused on ensuring that appropriate processes are defined and followed during software development. QA is process-oriented and aims to prevent defects rather than detect them.
Practice Chapter 1: Fundamentals of Testing
Test your understanding of root cause analysis and other concepts from this chapter.
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